Numerous complaints have emerged in the Google Business Profiles forums about disappearing reviews. Many users report that their review counts have suddenly dropped from a higher number to a lower one.
Over the past day, multiple forum discussions have surfaced regarding this issue.
A Google Product Expert, stated in a thread, “Google has been actively removing reviews globally, likely due to non-compliance with their guidelines. Over the past week, I’ve noticed an increasing number of reports regarding this issue. However, there are no official updates from Google at this time.”
Here are some of the active complaint threads:
At least 12 reviews gone missing from my business profile within a day.
Urgent Inquiry Regarding the Removal of 35 Reviews from Appolonia Dentistry for Children – Al Wasl i
My clinic google review was Total no 220 , just it will reduce into 210 , kindly sort out these
I lost 17 reviews on the last 12 hours and three reviews last week
My google business profile is showing less number ofreviews as compared to yesterday. (194 to 184)
My actual business review is 47 but google count 32 please help me…
Some one delete my google business reviews I have 319 reviews and now 289 left
If you’ve experienced a drop in your Google Local Reviews, you’re not alone. It remains unclear whether this is a bug or if Google is intentionally removing reviews.
Forum discussion: Google Business Profiles forums.